Your privacy matters to us. This policy explains exactly what personal data newpkluck collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon for the sake of it.
Six things we want every newpkluck user to know about how we treat their personal information.
All personal data stored on newpkluck is protected using industry-standard encryption. Whether it's your account details or your transaction history, it's secured at rest and in transit.
newpkluck does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to run your account and improve your experience — nothing else.
We only collect the data we actually need. If a piece of information isn't necessary to run your newpkluck account or comply with our legal obligations, we don't ask for it.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we'll handle your request promptly and without hassle.
Payment data processed through bKash, Nagad, and Rocket is handled by those providers under their own security standards. newpkluck does not store your full mobile banking credentials.
newpkluck will only send you promotional messages if you've opted in. You can update your communication preferences at any time from your account settings or by contacting support.
newpkluck is an online betting and gaming platform serving users in Bangladesh. When this Privacy Policy refers to "newpkluck", "we", "us", or "our", it means the operator of the newpkluck Platform at newpkluck.one.
newpkluck is the data controller for the personal information you provide when using our Platform. This means we are responsible for deciding how and why your personal data is collected and used, and we are accountable for keeping it safe.
If you have any questions about this Privacy Policy or about how newpkluck handles your personal data, you can reach us at any time via [email protected].
newpkluck collects the following categories of personal data from users of the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, copy of government-issued ID (when verification is required) |
| Contact Data | Mobile phone number, email address |
| Account Data | Username, account balance, betting history, transaction records |
| Financial Data | Deposit and withdrawal amounts, payment method type (bKash, Nagad, Rocket), transaction reference numbers |
| Technical Data | IP address, device type, browser type, operating system, session duration |
| Usage Data | Pages visited, games played, features used, time spent on the Platform |
| Communications Data | Messages sent to our support team, feedback submitted, survey responses |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
newpkluck collects your personal data through the following means:
newpkluck uses your personal data for the following purposes:
newpkluck will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a clear legal basis to do so.
newpkluck processes your personal data on the following legal grounds:
newpkluck does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict confidentiality obligations:
newpkluck retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
As a general guide:
When your data is no longer required, newpkluck will securely delete or anonymise it so that it can no longer be linked back to you.
newpkluck uses cookies and similar tracking technologies to make the Platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the Platform.
We use the following types of cookies:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the newpkluck Platform.
As a newpkluck user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
You can request a copy of the personal data newpkluck holds about you at any time. We will provide this within a reasonable timeframe.
If any of your personal data held by newpkluck is inaccurate or incomplete, you have the right to have it corrected. You can update most details directly in your account settings.
You can request that newpkluck deletes your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You can ask newpkluck to pause the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
Where newpkluck processes your data based on your consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
newpkluck takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse, including:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your newpkluck account has been compromised, please contact our support team immediately so we can take action to protect your account.
The newpkluck Platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user is under 18, we will immediately suspend their account and delete any personal data associated with it.
If you believe that a person under 18 has registered on newpkluck, please contact us at [email protected] so we can investigate and take appropriate action.
newpkluck may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly — for example via email or an in-platform notification — before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how newpkluck protects your data. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way newpkluck handles your personal data, please get in touch:
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For requests to exercise your data rights, we will acknowledge your request promptly and complete it as quickly as possible.
For more information about how newpkluck handles your account and betting activity, please also review our Terms and Conditions and Responsible Gaming pages.